Our DISC Case Studies

DISC works for people in many ways in many communities. On this page, you can see a variety of case studies, including many from our service users across our specialities.

Service User Forum, Selby, North Yorkshire Horizons

A Service Users’ Forum was held on Friday 28th April. [caption id="attachment_489" align="alignright" width="164"] North Yorkshire Horizons[/caption] There was a general discussion about the ser...

Student Sarah has learnt much with North Yorkshire Horizons

I began my first-year social work placement with North Yorkshire Horizons' Northallerton hub in February. As a mature student with a background almost entirely within the statutory sector and no fa...

Meet Platform Gateshead’s Debbie Young

Debbie is vastly experienced and committed  to her work Platform’s newest key worker, Debbie Young, joined Platform in January 2017 and has quickly integrated herself into the team. Though she say...

Surround yourself with the right support and it will work

By Paul Brown, Service User at Middlesbrough Support for All "At the beginning of my journey, I was moved to Middlesbrough and was on Probation. My probation officer was really nice. I was addicted t...

Thanks – it means a lot

By Serena Hoyle, Service User at Middlesbrough Support for All, Independent living "I initially approached DISC Support for All service in Middlesbrough because I needed help with housing and advice...

Making the School more inclusive

Challenging Youth Racism Working in partnership with Teesside University and funded via the Big Lottery Reaching Communities initiative, our innovative programme is designed to encourage community...

This kind of help is what I’ve always needed

Paddy is a service user at The Greens "I will tell you the truth, as soon as I walked through the door I felt a lovely, nice warm, caring feeling that I hadn't previously felt before. Every member of...

Jake Cane – DISC Housing apprentice

Apprentice Jake Cane speaks about his role at DISC Housing   As part of apprenticeship week 2017, Housing Apprentice Jake Cane said a few words on his experience and the opportunities of ...

Sam Palmer of DISC Housing

 Sam Palmer, DISC Housing Quality and Tenant Performance Coordinator "I like my job because it gets me involved in all sorts of things from the compliance side of things to meeting our tenants an...

Shown ways to accept and manage.

Suzanne's story I am a single mother of 2 children, a girl aged 14 and a boy aged 13. From a young age my son, John, has been difficult for me to manage. He did not like to be away from me and did...

Shannon volunteers at our Kirklees Family Intervention Project

I find my role very rewarding "I have been volunteering at the Kirklees Family Intervention Project (DISC) since December 2016. I am currently undertaking a volunteer role working alongside experienc...

Jo from the LGBT Team speaks about her work

"I'm Jo Dixon and I'm a project worker for the LGBT Team. I support young people aged 15 to 25 in County Durham around their sexuality or gender identity. I do a lot of family work, I run peer s...

Billijean Summerbell – Team Leader, LGBT services

DISC embraces LGBT services I transferred over to DISC around 9 years ago after working at a young people’s service in the centre of Durham called End House a fantastic resource for young people wh...

Ilyas – Single Point of Contact (SPOC) Advisor

I’ve worked at Forward Leeds for just over a year. Prior to that I worked for DISC’s Offender Support Services with the prescribing team and the drug rehabilitation team. SPOC are often the fir...

Richard – Young Persons Recovery Coordinator

My role involves managing a case load of young people who access forward Leeds for support around drugs and alcohol. My role is varied and two days are never the same. I’m very lucky that I’m n...

Gemma – Recovery Coordinator

After making a big decision to change my career path I started working in the substance misuse field four and a half years ago. I have worked in Wakefield and Leeds and I have been with Forward Leeds ...

Richard – Volunteer & Peer Mentor Coordinator

My role entails promoting volunteering, both internally and externally, through recruitment & publicity strategies and campaigns. I generate appropriate volunteering opportunities and interview an...

Becky – Recovery Coordinator

I am quite new to Forward Leeds, having worked for another drug treatment agency for the last seven years. I work in the Active Recovery team at Armley, a fast paced, busy team. I was quite nervous...

Carla – Recovery Champion at Forward Leeds

I’ve been doing my current role as a Recovery Champion with Forward Leeds since it began in July 2015. My role is to show visible recovery within the hubs and to support people to sustain their own ...

Steve Littlewood – Senior practitioner & support worker for Leeds DIP IOM

We do lots of things to improve the mind-set. The reason I work for DISC is because I like working with people. We deal with people. They’re not units, they’re not statistics; they’re people. ...

Madalina Cristea – Volunteer at Leeds DIP IOM

I’ve been volunteering for 2 years now. I think the work that Disc does is important because we help service users with things like housing, benefits, even basic necessities like food and helping th...

Homeless professional now thriving

Bradford NSNO case study, written by DISC worker A client I worked with called B was no ordinary client, before his substance misuse, he was a qualified engineer who owned his own home. B had the lif...

Reaching out to J.

Bradford No Second Night Out case study, written by Bradford NSNO case worker A complex needs female client I was working with called J, had been street homeless for several years. She was an intrav...

Client had been involved in a fight

Anonymised Case Study report by DISC Worker Background and circumstances surrounding offence A Conditional Caution was issued to an individual who had been involved in a fight. When the police in...

Thank you from the Leeds Front Door

A Christmastime thank you to partners from the Front Door Safeguarding Hub Good morning everyone, Another year has gone by at the Front Door Safeguarding Hub and the daily Domestic Violence Meetin...

I look forward to volunteering at Leeds DIP IOM

I have been a volunteer at DISC for a long while now and I look forward to the days I am volunteering! It has been an incredibly awarding experience and I am forever grateful for all the lovely staff ...

Service User’s progress after conditional caution

Case Study report by DISC Worker Background and circumstances surrounding offence: The Service User was issued a conditional caution following an assault on a family member. An Initial assessmen...

Young service user changes his life

Young person who suffers from anxiety and is prescribed medication for this and low confidence agreed to attend the Platform Planters and help support with the project. He helped staff start to clear ...

Change after peer group was reassessed 180/15- Young person was working with Platform around substance use, CSE, risk taking behaviour and low self esteem linked to all of this following and A&E ...

Early Intervention at Platform Gateshead

Case Study report by DISC Worker Early Intervention with younger siblings Young person was engaging with Keyworker with risks around substance misuse, CSE, overdose. The Service User has two younger...

Creating opportunities for socialisation and relaxation

Fishing for Recovery Our fishing group is a therapeutic activity that promotes healthy well being and social inclusion.  It can be a good escape from the day to day struggles and allows people to br...

DISC Diversity champion

Exciting and dynamic challenge by Billijean Summerbell. [caption id="attachment_3201" align="alignright" width="600"] Billijean Summerbell (right) with DISC colleague Jo Dixon[/caption] My rol...

SU involvement and influence

Case Study of SU involvement and influence Kirklees Family Intervention Project By Vi Frost, Project Leader. Parents on job interview panels Kirklees FIP routinely invites parents to be on the ...

‘Through the child’s eyes’ programme

Refers to a cycle of chaotic heroin and alcohol use, with domestic violence issues. Positive outcomes using ‘Through the child’s eyes’ programme. Male client chaotic heroin and alcohol use. ...

Working around stabilisation and ongoing recovery.

North Yorkshire Horizons Harrogate Hub Service User – drug and health issues leading to homelessness. Working around stabilisation and ongoing recovery. Client had initially come into treatment f...

Gold medal for effort at the Greens

Team GB's medal haul in Rio has inspired the watching service users at the Greens in Sheffield to create their own Olympic flame - beneath a barbeque grill. Workers and residents at the unit roll...

Platform Gateshead Early Intervention

Platform ‘Pop up in the Park’ During the summer while young people are often school we hold several events to provide early intervention around drugs and alcohol. One event we hold is Pop up in t...

Successfully discharged from treatment

North Yorkshire Harrogate Hub Service User – long term substance misuse, using NLP and detox service to recover from addiction.  Service User has been using illegal substances since her late tee...

Cross-partnership support and detox centre work

Discusses long term opiate substance misuse, cross-partnership support and detox centre work. Service User was known to the previous provider for many years, due to her longstanding drug issues nam...

Recovery Coordinator -Leanne

“I’m 29 years old, and live at home with my partner and dog. I enjoy watching films, going for walks and swimming (when I can!). “I first became interested in this field of work whilst volunt...

Recovery Coordinator Kelly

Recovery Coordinator Kelly “I graduated from University a couple of years ago where I studied Criminology as a mature student. I then moved back to the Scarborough area to find a meaningful career....

Criminal Justice and Open Access and Assessment Worker Laura

Criminal Justice and Open Access and Assessment Worker Laura “My name is Laura I’m 27 years old and I live in York with my partner and best bud, my five year old Labrador Benji! My hobbies and in...

Recovery Coordinator James

James is a Recovery Coordinator "My daily duty consists of managing a caseload of clients who access our integrated treatment Service for support around drug and/or alcohol treatment. The aim of our...

The Greens saved my life

The first week I moved in, I cried non-stop I will say I am here today, because of the Greens, no one can convince me any different. The Greens saved my life, trust me, the first week I moved in I...

Day out gave me hope

Day out gave me hope "I thought the conference was fantastic, the session I really enjoyed most was Phillipe Bonnet’s talk about Naloxone, and the talk from Bubic was very good.  I felt that I cou...

Tony takes his chance

I thought I knew it all... I was wrong. "Having spent seven months in a residential rehab, I arrived at the ‘Greens’ with the attitude that I knew it all, how wrong I was.  In such a rush to get...

Mary, queen of cloths

"As Mary was a traveller, we recognised we had to approach things slightly differently..." Mary said: “At the age of 40, I have received my first ever pay slip. I never believed anyone would ever e...

Helping Luke to move on

How we helped Luke Sue Snowdon, DISC Independent Living's County Durham Floating Support Service speaks about the help given to Luke. (Video Transcription) "He was in desperate need for housing bu...

Working with partners for Service Users

Working with partners for Service Users  GOALs service users enjoy playing football   Lee Clayton, Sunderland AFC Foundation of Light: "We get involved in organisations like this, helpin...

Luke had run out of accommodation options

Luke was facing homelessness Luke had run out of options and was facing homelessness before he called DISC Transcription: "Yeah, I was really desperate because I thought I would be homeless because...

Andy is thrilled he was invited to the DDN Conference, 2016

A great opportunity [caption id="attachment_1859" align="alignright" width="193"] DDN Conference 2016 photobooth. . Andy and DISC's Louise[/caption] "I was thrilled when I realised I had got a tic...

Client has rebuilt her life…

A journey of Recovery C was referred into the service via GP after previous contact with prior services broke down due to health reasons. C was drinking two bottles of wine daily and reported that ...

DISC started me on my NVQ Level 3

Volunteering was just the job for Amy I volunteered on Meet & Greet at Forward Leeds - I met service users on arrival, offered them something to drink and offered to sit and talk to them whils...

JA’s Story

Sheffield Visiting Support case study JA was referred to Sheffield Visiting Support by the local substance misuse service for support with debt issues, had recently moved and needed support to set up...

It’s been a tough journey

https://youtu.be/IWnkBrRaNXQ?list=PLMa04CDfRgPZ9HDXVFw379u6cf1QULURz Debby, partner of Harrogate Hub Service User, talks about the support provided by NYH. Debby speaks from the heart about supp...

Joanne says thank you to Salford Family Support

Joanne's thank you: in her own words. I struggled through the year to manage everything both my parents passed away later that year. During the time of caring for my mum and dad I received a lot of s...

“This culture of support and encouragement”

Peter gets a foot in the door I have learnt an enormous amount while I was volunteering and am continuing to learn new things as I pick up more cases.   It made me realise that DISC was a supportiv...

DISC started me on my NVQ Level 3

Volunteering was just the job for Amy I volunteered on Meet & Greet at Forward Leeds - I met service users on arrival, offered them something to drink and offered to sit and talk to them whils...

Lucy’s DISC volunteer story

I loved every minute of volunteering for Forward Leeds. Sam Wall was particularly outstanding and always went above what was asked of her to make sure I was given the best opportunities. I always felt...

Volunteer at Forward Leeds

A volunteer who wishes to remain anonymous thanks DISC I wish to share my experience of working with Forward Leeds as a volunteer, and particularly to give praise and thanks to the volunteer support ...

GOALs service users enjoy the performing arts

Our GOALs  project which has been running for over 20 years offers a variety of activities for people in the Chester le Street area who have learning disabilities. Please see a video here showing ...

IPED early intervention performance team

https://youtu.be/Mlhsy_YLhQo?list=PLMa04CDfRgPZ9HDXVFw379u6cf1QULURz "Hello I'm Tom. I'm the IPED lead at the early intervention performance team IPED - that's Image and Performance-enhancing drugs...

Charlotte’s home

Charlotte Hope has just moved into a new home in the centre of Spennymoor after being referred to a scheme run by DISC Housing. Charlotte said: “DISC helped me a lot. They’ve helped me get my o...

Cauley is supported with a no-fee name change

Cauley's name change Cauley Jefferson was refered to DISC and supported through the process of getting his name changed. DISC works with Newcastle solicitor Cris McCurley, who gives her time free, to...

Group work with service users

Chris Crow from North Yorkshire Horizons discusses working with Service Users Group worker, Chris Crow, speaks about his role in North Yorkshire Horizons' drug and alcohol service, the service manage...

Kryran’s spark for success

A teenager from Newton Aycliffe is the latest of nearly 90 young people to gain a “first class” work placement through our County Durham education programme which aims to help people reach their ...

Finding a job with More Time

Mark Pickard now has fulfilling work in charge of a team. Volunteering at first He says: "I was unemployed with no qualifications or job references and had criminal convictions which made it difficu...

Partnership working with Ben Hoare Bell solicitors on Tyneside.

 Working with businesses Transgender young people who are fighting to establish their identities have thanked an award winning Newcastle lawyer who is working for free for them. The young people al...

Service User Involvement

  Following a meeting held by the NY Horizons Communications Team in September, it was agreed to hold Web Development Meetings with current Service Users and Volunteers to ascertain exactly w...

Service User, Kerry

Has North Yorkshire Horizons helped you? "I couldn't have done it without them. they were so helpful. Every time I come in, such as today, I haven't got a meeting, but they're so helpful - everyone...