Housing Related Support
Helping people to access and sustain suitable housing
Help to achieve Independent living
DISC has been providing housing related support for more than 25 years.
We help vulnerable people in the community. They may be homeless, at risk of homelessness or at risk of losing their tenancy. they may also live in poor quality or temporary accommodation. Or they may be sofa surfing. On a typical day, our housing related services support over 1,000 clients.
Service users may have mental health problems. They may be offenders, drug and alcohol misusers, young people leaving care, young single mothers. they may have social exclusion issues. Or they may belong to minority groups – they may be gypsies or travellers.
Our Housing Related Support stretches across seven North of England local authority areas. They’ve won Level A or B validations in the nationally-recognised ‘Supporting People’ Quality Assessment Framework QAF.
A main focus is ‘floating support’ for people in emergency accommodation, hostels, half-way houses and in independent tenancies.
We can advocate for service users. We’ll talk to local authorities, housing associations, social service departments and private landlords. We help people to get the accommodation they need. We help sort out their tenancy agreements and any access to housing benefits.
Real housing related support
It’s aimed at helping people maintain their accommodation. We help develop independent living skills including money management, cooking and even DIY.
We also provide emotional support and develop motivational skills. We help service users who are already in accommodation. We make sure they don’t lose their accommodation because of a lack of independent living skills.
Our teams provide ‘Tenancy Ready Training’. This is for people with either a history of failed tenancies or for those who have not yet lived independently or managed a previous tenancy.
An all-round offering
We own or rent property across Northern England. And because our charity offers many different services, we can help our clients with things like employment, training, family support, health and well-being. We tell some service users, for example, about DISC’s drug and alcohol treatment services, DISC Housing or point them to other specialists.
We’re exceeding national targets.
We supported 3,800 clients in 2014/15.
- 93% sustained independent living 3 months after exiting our support
- 95% avoided homelessness or eviction (benchmark 91%)
- 95% improved their physical health and sense of happiness and well-being (bench mark 91%)
- 97% engaged better with friends, family and services within their local community
- 96% maximised their household income through finding work or accessing correct welfare assistance
Darlington Positive Support Pathway (PSP) YMCA/DISC Partnership - Darlington SP review - August 2015
Extract taken from final report: The service is very focused at trying to ensure that all young people, regardless of their needs and the risks they pose, are supported through the PSP and as the service embeds young people are being given every opportunity to engage in support and YMCA/DISC are effectively ‘thinking outside of the box’ to support some very challenging young people.
Overall the PSP appears to be working well and there are more opportunities for young people to engage in support.
The staff were all very passionate about the service and committed to delivering the best possible outcomes for the vulnerable young people supported.