Please use the form provided below to send us your comments, compliments or complaints. We welcome your feedback.

Contact Information

We will respond to your enquiry as soon as possible.   Or you can email us directly at or call DISC’s head office on  01325 731160.

Should you have a complaint about the service that you have received from DISC, please be advised that DISC have robust policies in place to ensure any complaints are handled effectively and in line with the requirements of our commissioners and external inspectorates including the Care Quality Commission and Ofsted. DISC policy outlines our commitment to providing services that exceed our service users’ and stakeholders’ expectations and meet the highest quality standards

DISC services are regulated by the Care Quality Commission, therefore should you not be happy with the handling of your complaint there is further guidance available at  CQC

DISC Address details are Sapphire House, IES Centre, Horndale Avenue, Aycliffe Business Park, Newton Aycliffe, Durham, DL5 6DS

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